1. About e-Sahyog
1.1 Overview
Income Tax Department (ITD) has launched a new initiative
e-Sahyog with a view to reduce compliance cost, especally for small taxpayers.
This initiative s in line with the government‟s commitment under Digital India
to e- enable public services for the benefit of the citizens.
Traditionally, when Income Tax Department (ITD) found
mismatch in information shown in the Income Tax Return with the information submitted
from third parties in the form of Annual Information Return (AIR), TDS
Statement etc., the cases were selected for scrutiny. The list of such mismatch
related issues is provided in Annexure 1.
e-sahyog is a Pilot Project to provide an online mechanism
to resolve mismatches in income Tax return without requiring taxpayers to
attend the Income Tax Office.
1.2 How to view information and submit response
The taxpayers in whose cases mismatch has been found have
been informed by SMS, e-mails and letters. The taxpayer needs to follow these
three basic steps:
Step 1:
Login to
e-filing portal
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Login to e-filing portal at https://incometaxindiaefiling.gov.in
and click on “My pending action”.
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Step 2: View Information Mismatch
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Mismatch Information summary can be viewed under e-Sahyog
tab.
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Step 3: Submit online response
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Submit online response (Follow Step by Step Guide to
e-Sahyog available on the e-filing portal).
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The taxpayer just needs to visit the e-filing website and
log in with their user-ID and password for the e-filing portal. On the home
screen itself, the taxpayer will get the information about the Return
Information Mismatch under the tab “My Pending Actions”. The taxpayer will be
provided the information submitted by the taxpayer to the ITD in the Return of
Income as well as the information received by the ITD from the third party. The
taxpayer will be able to submit online response on the issue. Issue wise
instructions are provided in Annexure 2. If the taxpayer needs any further
clarification/information, query may be sent to esahyog@incometax.gov.in.
1.3 Processing of Response
The responses submitted online by the taxpayers will be
processed and if the response and other information are found satisfactory as
per automated closure rules, the issue will be closed. The taxpayer can check
the updated status by logging in to the e-filing portal.
2. Step by Step Guide
2.1 How to Login to e-filing
portal
a) Go to e-filing portal
at https://incometaxindiaefilling.gov.in.
b) If already registered
on the porta , click on Login Here” to login to e-filing portal
c) If not already
registered on e-filing portal. Click on “Register Yoursef”
2.2 How to access “About e-Sahyog”&“Step by Step
Guide”
a) Login to e-filing
portal at https://incometaxindiaefilling.gov.in.
b) On dashboard, you
will see a link of “My Pending Action”. Click on the same
e)
By clicking on “About e-Sahyog”, the PDF document containing the overview of
the eSahyog can be downloaded.
f) “Step By
Step Guide” can be downloaded by clicking on the link “Step By Step Guide”
g) Read the “Note”carefully before filling any response.
h) In case if there is any mismatch issue, the same will be
visible under the “e-Sahyog”tab.
2.3 How to view the information related to the mismatch
a) There may be one or
more issues related to one or more years. All the issues will be visible under
the 3H-Sahyog’ tab.
b) Click on the Link “Response”to open “Return Mismatch
Response”.
c) The mismatch related information (relevant value in the
ITR and third party information) will be displayed in “Return Mismatch
Response”.
d) The description of
the relevant „Form‟ can be viewed by clicking on the hyperlink against Form
Number.
f) The ITR can be viewed by clicking
on the hyperlink for the ITR in the main instructions at the bottom of the
screen.
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